Privacy Policy

Last updated: January 25, 2026

1. Introduction

Welcome to Rosterly (Team Operations Planner). We are committed to protecting your privacy and ensuring you have a positive experience while using our service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Password (stored securely using industry-standard encryption)
  • Organization name and details
  • Profile information including your name and role

2.2 Operational Data

When you use our service, we collect and store:

  • Team member information (names, contact details, availability)
  • Shift schedules and assignments
  • Location data (addresses, coordinates)
  • Resource information (vehicles, tools)
  • Reports and analytics data

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our service
  • Process your transactions and manage your account
  • Send you administrative information and updates
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Enforce our terms of service and protect our rights

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using:

  • Encrypted database connections
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support
  • Legal Requirements: When required by law or to respond to legal processes
  • Business Transfers: In connection with any merger, sale of assets, or acquisition
  • With Your Consent: When you have given us explicit permission to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can update or correct your personal information through your account settings
  • Deletion: You can request deletion of your account and associated data
  • Data Portability: You can request a copy of your data in a structured format
  • Opt-Out: You can opt out of certain communications from us

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Local Storage

We use cookies to maintain your authentication session and localStorage to remember your theme preferences (light or dark mode). These are essential for the application to function properly. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Name: Maxime van Eijndhoven

Email: maxime-vaneijndhoven@hotmail.com